FAQ

It is important to note that a diagnosis can never be made until a preliminary examination is performed by a chiropractor. However, if you are unsure about whether chiropractic can help you, this section contains the most frequently asked questions at our practices.

Without the information provided by a preliminary examination, this is very difficult to answer. Generally, you’ll find chiropractic is far less costly than continuing with poor spinal function and its associated health problems. Please directly contact  Brisbane CBD, Cleveland or Victoria Point if you have queries relating to fees.

We accept a variety of payment options including: cash, cheque, credit and debit cards through our EFTPOS facility. In order to maintain our fees at or below those recommended by the Australian Chiropractors Association (ACA), payment is expected at time of service. As a matter of policy we may choose not to direct bill Workers’ Compensation, Medicare or private health funds.

  • Private health funds: Rebates from health funds vary so please check with your fund for details pertaining to cover and rebates. We provide a HICAPS facility that allows members of most private funds to claim their rebate at time of service. If there is a gap between the rebate and fee charged, you are required to pay the gap at time of service.
  • Chronic Disease Management, formerly known as Enhanced Primary Care Program: A medical referral is essential and other conditions apply. Medicare will refund 85% of the scheduled chiropractic fee, for the specific number of referred visits. We ask for full payment and can also process a Medicare rebate through our HICAP’S facility for direct deposit into a Savings account  at the time of service.
  • Workers’ compensation: Workers’ Compensation only covers chiropractic care when under medical referral.
  • Department of Veterans’ Affairs (DVA): DVA has approved the chiropractors at Brisbane CBD, Cleveland and Victoria Point as providers of services to DVA patients. A medical referral is required. Fees are billed directly to DVA.

Chiropractors in Australia are required to graduate from an accredited program at one of the following Universities: Royal Melbourne Institute of Technology University RMIT in Melbourne, Macquarie University in Sydney, Murdoch University in Perth and more recently, Central Queensland University in Brisbane. All these programs are accredited by the Australian Health Professional Registration Authority (AHPRA), the same body that accredits and registers all registrable health professions in Australia. Graduates from outside Australia are required to sit examinations set by the Council on Chiropractic Education Australasia (CCEA) before they can gain registration in Australia.

All programs in Australia require five years full-time study, with a focus on human biology, human anatomy, neuroanatomy, physiology and pathology. There are large components of the programs focusing on diagnostic sciences, diagnostic imaging, biomechanics, ergonomics, as well as on particular subjects relating to chiropractic techniques.

All Chiropractors in our group have completed degree level programs of at least five years in duration.

Chiropractors are trained to treat all manner of people. A thorough history is taken and an appropriate physical examination performed before any treatment is recommended or given to any new patient. All patients are treated according to diagnosis and their own specific needs.

Chiropractors in our practices who do treat children facilitate natural movements and treat babies and young children using exercises, positioning, and gentle stretches which is current best practice and based on literature reviews.

Chiropractors by their training are able to treat and modify treatment approaches to suit most age groups. The assessment of infants through to the very old is common in most chiropractic practices.  All treatment is based on the best available evidence to suit your individual circumstances.

Individual chiropractors have a responsibility to practice within their training and experience and some chiropractors are more comfortable treating certain age groups than others. Feel free to call any of the practices and we will be happy to discuss options with you If you have a particular question relating to which chiropractor within each practice you should see.

When a practitioner in our group determines that a particular case is outside their scope of training, experience or practice mode they will endeavour to locate a chiropractor that does have the expertise needed for your particular case within our group, or if necessary, refer you to another health care provider who can assist you.

In some cases health issues may be uncovered that need to be addressed by you, or by another health professional. We regularly work with other health professionals from a range of disciplines as we do not believe that we have all the answers to all problems. We will assist you in prioritising your health care, and in seeking the most appropriate help at that time.

Headaches, back pain and stiff necks are common reasons for seeing a chiropractor; however, more and more people are requiring preventative care as they find they maintain better health and have less down time from work and play.

Interestingly, pain is not always associated with early spinal dysfunction and degeneration can be advanced before pain becomes a symptom. On the other hand, patients can present in a great deal of pain but have less complex problems to resolve.

Some patients report weakness in their arms, hands, legs, or a pain in their jaw, elbow, ankle or knee as reasons for making an initial appointment to see a chiropractor. All of these symptoms can result from spinal dysfunction and associated nerve interference. We recommend that everyone should have their spine checked.

  • Strengthen your spine: Specific exercises may be recommended by your chiropractor as muscles that support and stabilise your spine often need to be retrained to assist recovery.
  • Lift with your legs: Keep your back straight and the load close to the body as you lift with your legs. Improper lifting can invite a relapse.
  • Avoid extreme bending: Use caution when bending or working overhead. Avoid sudden twists and turns.
  • Get adequate rest: Proper rest is an important element of the healing process. Use a mattress that offers firm support and avoid sleeping on your stomach.
  • Watch your diet: Good nutrition is more important than ever during the healing process.
  • Ask questions: Understanding your condition and being pro-active in your recovery and the treatment process is important to assist recovery. We welcome questions relating to your spinal care.
  • Keep appointments: Those that take responsibility for their health generally get faster relief and better results. Your chiropractor will schedule your care according to your individual needs. Try to avoid changes to a schedule of care without first discussing them with your chiropractor.
  • Refer others: Share your chiropractic experience with others.
Cleveland Chiropractic
Cleveland Chiropractic
(07) 3286 5470
5/111 Queen St,
Cleveland, QLD, 4163

Brisbane CBD Chiropractic
(07) 3839 8228
2nd Fl Wickham House,
155 Wickham Tce,
Brisbane, QLD, 4000
Victoria Point Chiropractic
Victoria Point Chiropractic
(07) 3207 9000
Shop H28 / Level 1
Victoria Point Lakeside
7 – 15 Bunker Road
Victoria Point, QLD, 4165